Call Us At 1-877-753-9351

About Us


 

 

 

 

 

TheCheapDiamonds.com is a family owned, second generation diamond and jewelry business located in the heart of the NYC diamond district on 47th street. It's no secret that we, at The CheapDiamonds.com, love diamonds and diamond engagement rings. We travel extensively throughout the world looking for beautiful diamonds to include in our one of a kind collection. Charles Mayer, and company, are the sole owners of all of our inventory, eliminating any middleman. That is why we are able to pass many savings on to you. Since 1984, we have a graduate GIA diamond gemologist on staff working in our gem lab. Our gem lab includes a microscope, sarin machine, colorimeter and ultraviolet light.

Our reputation is of utmost importance to us. We are members of the Jewelers Board of Trade (JBT), an A + rated member of The Better Business Bureau Of NYC, and Green America. Our mission is to provide our customers with the perfect blend of personalized customer service, guaranteed lowest pricing, and online simplicity. Therefore, our commitment to you includes 100% complete satisfaction, free shipping both ways, a 30 day return policy, and a lifetime warranty. We are glad you found us, and look forward to helping you find that special engagement ring, or dream piece of jewelry.

With over 30 years of experience in the diamond industry, we have the knowledge and expertise to present to you the perfect place to view our collections. We look forward to the opportunity to serve you. Enjoy!

        

           

                

 

Special Orders

GIA Engagement Ring

We frequently do custom orders, including the finest handmade 3 stone mountings for diamonds along with many other of ring styles that are not always in our inventory online. If there’s something you have in mind, please reach out to us and we will do everything we can to accommodate you.

 

Precious and Semi Precious Gems

Antique Cabochon Emerald and Onyx Diamond Ring

Yes we do. We have a vast inventory of emeralds, rubies, sapphires, opals, aqua marines, colored spinnels, colored zircons, and colored topaz. These all have a GIA or AGL certificate in accordance with the precious gems industry. You will receive the original certificate with your purchase.  If you’re interested in replacing a stone from a piece of jewelry, or ordering a stone to have a piece created around, please get in touch about our loose stones.

 

Mountings

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If you see a diamond or gem that you would like to purchase on our site but it is in another setting or mounting, we can reset the stone for you free of charge. If you already have your setting or mounting and just want a diamond set in it, we’d be happy to arrange for that as well.

 

Payment Policies

 

Payment

We accept Paypal, American Express, Mastercard, Visa, Cashier's checks, Certified checks, Wire Transfers, and Cash. Three to six month layaway is available. For WIRE TRANSFERS, please contact us at 1-877-753-9351. Certified bank checks, money orders and personal checks are also accepted. Orders will only be shipped after funds have cleared, which may take between 5-7 business days

Taxes

Diamond jewelry that is shipped to a New York State address will incur New York State sales tax.

International Orders

We only accept United States credit cards.

For overseas purchases we can only accept paypal, checks, money orders or wire transfers. We do not accept foreign credit cards.

Checks, Paypal, and Wire Transfers

Simply call us at 1-877-753-9351, or email us and let us know what item you would like to purchase, how you would like to pay and we will take your initial information over the phone (routing number, bank information, personal information). When it is verified we will contact you to send the actual check to us. Once received and information is verified the item will be shipped.

Paypal

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Our paypal address is dreamdiamonds13{at}yahoo.com

Return Policies

All purchased diamond items have a 30 day 100% money back guarantee from date of receipt. If you received a diamond or diamond jewelry, and do not like it for any reason, simply call or email us for return shipping instructions. There is no fee or penalty for returning the item. The item must be returned in the same condition it was received. If any sizing, setting, damage or alterations have been done to the diamond or the setting by anyone other than thecheapdiamonds.com the diamond engagement ring or diamond jewelry cannot be returned. Any custom made piece of jewelry may not be returned. Once we receive and accept your returned item, your refund (or new item if you are exchanging) will be processed in just a few days. Upon receiving your returned diamond ring, or piece of jewelry, it will be reviewed by our quality assurance department in order to insure there have been no modifications or damage. When returning an item, please place all original packaging in a box, including the appraisal and the diamond certificate.

There is never a restocking fee for returned items.

Special Orders

Any Engagement Ring Setting special ordered and made to fit a customers pre-existing diamond or a diamond purchased from thecheapdiamonds.com are not returnable. Due to the special nature of these items, we cannot accept these for return.

 

Shipping policies

Our diamonds are shipped via UPS, Fedex or USPS overnight. All shipments are insured and must be signed for. If we are shipping in the United States there is no additional fee for shipping. International orders will be shipped 3 day Fed-Ex Int with an additional shipping charge.

Once we have received and verified your payment, all of our in-stock items will ship within 1 to 2 business days.  This includes clarity enhanced diamonds, certified diamonds, diamond engagement rings, and other diamond jewelry.  Diamond wedding bands and special orders that we do not have immediately in stock will typically ship within 2-3 weeks.  If you are considering a special order or an item we don’t currently have in stock, we will discuss the expected shipping date with you during your purchase.

 

Site Privacy & Security


Verisign Trusted

 We respect the privacy of our customers, so we don’t share any information about our customers with third parties.  Ever.  That’s a promise.

We also go to great lengths to ensure that our orders are processed securely. Credit card information is given over an encrypted secure link directly to the card service processor. Credit card numbers are never stored on the web site. The process is completely secure.

 

Conflict Free

 

Conflict diamonds and blood diamonds are a real issue in the world today.  That’s why we purchase all of our new diamonds from sellers who participate in the Kimberly Certification Process - established in 2003 to prevent diamond sales from financing the conflicts in Africa. Our antique and vintage diamonds are original to their rings and are not associated with modern conflicts.

We also belong to stop blooddiamonds.org. We will provide our customers with accurate information regarding your diamonds and diamond purchases. Ready more about our commitment to conflict free diamonds here.